We've noticed that some customers who received a dispatch email around April 16th we're experiencing issues with their tracking and there was no movement with their Birchbox.
We looked into this with our logistics and courier teams, and this issue has been identified and fixed. All of these boxes are back on the move! You can expect to receive yours within 5 working days if not before.
If you have been affected by this issue please check your tracking again now. If you still need help just let us know!