You should receive 5 items in each of your boxes, if you believe something is missing please contact us to let us know by emailing firstname.lastname@example.org and we can help!
When contacting us please provide the below information - giving us this in your first message will speed things up!
1. Your Birchbox account email address
2. Which box is the item missing from (the November box or the throwback box)
3. The item (check the leaflet in your box to see what you should have received)
If one of your items has arrived damaged, please provide a photo alongside the above information.