Please check if any items inside have been damaged (if you don't mind having a sneak peek!) and contact us at firstname.lastname@example.org with the below information:
- Your account email address
- Your order number (found in your order history and confirmation email)
- Photos of the damage (this helps us when investigating with the courier!)
- Confirmation of which items have been damaged (if any)
Providing this information in your first email will help speed up a resolution for you.