We are experiencing high volumes of outreach and we are getting back to people as quickly as we can.
If you were billed on the 1st and haven't received a dispatch email yet, we are currently building your December box and your box will be dispatched by the end of the day on the 16th of December, to be received within 3-5 working days of dispatch. You will receive an email as soon as your box is on it's way - thanks so much for your patience!
If you have already received your dispatch email, we are finding it is taking longer than usual for the tracking information to update, however we do expect this to start updating over the next 24hrs if it hasn't done so already. Please keep checking back on your tracking information for updates and we kindly ask that you wait a couple of extra days for delivery.
If you placed your order on the 3rd of December please allow a few extra days for delivery and please keep an eye on your inbox as your dispatch email will be with you in the next 48 working hours.
For orders placed after the 4th of December please allow our standard 10 working days from time of ordering for your December box to arrive.