We love to keep you up to date with our promotions and your Birchbox subscription. If you are not currently receiving these emails, please be sure to double-check your spam folders and inbox filters in case they are getting lost!
Check that you are signed up to receive emails from us in your account - to check this, log into your Birchbox account and head over to Account Settings followed by Personal Details. From here you will be able to update your Contact Preferences with us.
By opting out of emails, you won’t receive the email to pick your monthly sample, a special offer on your birthday and anniversary, exclusive early access to our Limited Edition boxes, your box review voucher or any promotional offers on products in The Birchbox Shop. You can, however, still choose your monthly sample from your account when logged in.
If you have opted in to receive our emails, make sure that email@example.com is added to your safe sender's list or address book. That way you can make sure that any future emails arrive in your inbox rather than spam.