Please ensure to check your junk/spam folders in your email as a first place to check. Also double check what email address you may have signed up with.
Under your Account, Order History you will see your order listed, with your order number.
This will show only one box, but if you have used code FRIYAY two boxes will be shipped. If you can see your order under your Order History this will mean this has been processed successfully and will be shipped to you.