Your Birchbox may take up to 7 working days to be processed from the time of order.(excluding weekends.) This should then be received in 10 working days from dispatch. Please ensure to allow for a full 10 working days, from your dispatch email being received, for delivery.
If this has not been received in the above mentioned time please reach out at email@example.com and one of our Discovery Specialists will be able to help and take care of this for you.