Follow

How can I cancel my Monthly subscription?

You can cancel your monthly subscription at any time. Head to your Account on a desktop computer -  select "Account and Track Box" (which can be located under your name in the top right hand corner of the screen.)  You'll see a red link labelled "Cancel Subscription." Once you have reached the cancellations page, you will be prompted to fill out a very short survey and confirm your cancellation.  Once your cancellation is complete, all billing will be cancelled.

Please note you cannot cancel and repurchase a subscription in the same month to receive the same box twice. Billing will be placed if resubscribing in the same month - and reserve the next months box for you.

Remember, if you've already been billed for the current month (on the 1st for the women’s subscription), your cancellation will be effective starting next month.

If you have a 3 month, 6 month or a yearly subscription - in the final month of your subscription after your last Birchbox has been shipped you will see a red "Opt out of renewal" link in your account.  This must be selected before the 1st of the following month to ensure this is not renewed.

 

Was this article helpful?
2 out of 8 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk