All orders will ship from our warehouse the day after purchase. Orders placed between Monday to Thursday will ship the next day, and those placed from Friday to Sunday will ship the following Monday. All orders from The Birchbox Shop are sent via Courier and should be expected within 3 - 5 working days from dispatch. We currently do not send dispatch emails on orders placed in The Birchbox Shop.
When contacting us please let us know:
1) Your email associated with your Birchbox Account
2) Order Number
3) Shipping address - this will help speed up a resolution for you!
Please reach out to us at firstname.lastname@example.org so that we can assist.