Why didn’t I receive an email from you about my birthday offer/free delivery voucher/early access to the latest limited edition box/my 15% discount?

By opting out of emails you won’t receive a special offer on your birthday, exclusive early access to our limited edition boxes, or any promotional offers on products in the The Birchbox Shop or gift subscriptions. You can change your preferences at any time, so opt in here if you want to receive these benefits.

If you have opted in to receive our emails, make sure that is added to your safe senders list or address book. That way you can make sure that any future emails arrive in your inbox rather than spam.

Your free delivery voucher will be sent to you within an hour completing all of this month’s surveys, this should include each sample and the overall box. 

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