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  1. Birchbox UK
  2. Manage My Subscription

Manage My Subscription

Billing

  • When Will I Be Billed?
  • Why Have I Been Billed?
  • There Is An Error With My Billing, What Happens Next?
  • How Do I Update my Payment Details?
  • I have been billed, but I do not want the box

Shipping & Delivery

  • Looking for your March Birchbox?
  • Where Is My Birchbox?
  • My tracking says delivered but I didn't receive my box. Can I get a replacement or a refund?
  • How Does Click & Collect Work?

Samples

  • I Have A Missing Or Damaged Sample In My Birchbox! What Should I Do?
  • What is Sample Choice and How do I Make my Selection?
  • I Have Not Received The Email to Pick My Monthly Sample From Birchbox, What Should I Do?
  • I think I have a duplicate sample?

Cancellations

  • How Can I Cancel My Subscription?
  • Cancelled on or after the 1st of the month?
  • I Have Cancelled My Subscription - Why have I Been Charged?

Birchbox Benefits

  • How Does My VIP Discount Work?
  • How do I review my box?
  • Refer a Friend to Birchbox
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