Oh no! We are sorry! Don't panic - we can help.
Firstly, if you have reached out about needing a new Activation link, this will void any previous links we have sent you. This is an automatic process for your security.
Secondly, you must only use the most up to date link provided by email. To make sure of this please, check the dates and times on your emails and make sure you are selecting the most recent one.
Once you've located the correct email, for best results we recommend you activate using a desktop/laptop using Chrome.
If the button in your email doesn't work, copy and paste this link into your browser: https://birchbox.com/activate?activation_url={{customer.account_activation_url}}
Still having issues?
Please fill in the form below (please only fill this in once) and we will get a new link sent out to you within 48 hours. Alternatively, if needed, a member of our Customer Support Team will be in touch directly to help.
Form: Birchbox: New Account Activation Email Needed
If you still need help, please contact our Customer Support Team directly here.