At Birchbox, we are committed to covering any costs associated with the Brexit changes, and working to set up solutions to make your shipment as seamless as possible.
The most up to date information from our partners is that orders under a certain value will not be subject to any extra charges when they arrive in Ireland.
Monthly boxes and orders less than €22
Based on this current information, you will receive your box/order as normal. You won’t be asked to pay a customs charge to receive it. If you are, please contact us with details of the message you receive so we can investigate for you.
Orders of €22 or more
Based on this current information, as your Birchbox Shop order is over this value, there will be an additional charge to receive your item(s) in Ireland. If you are asked to pay a charge to release your item, we will reimburse you for this. Please share the details of the charge with us via our contact form here and we will get this action for you right away. If you are not sure about the details of the charge, and would like to check before paying, please also contact us and we’d love to help confirm.
Please bear in mind that due to the changing circumstances there could be further updates or changes. We will be sure to update you if this impacts you.