Yay! Welcome to Birchbox, we can’t wait for you to receive your first box!
We ask that new subscribers allow 10 working days from ordering for your first box to arrive.This allows us time to look over your Beauty Profile and get your first box built, packaged and shipped to you. Once your box has been dispatched from our warehouse, you will receive an email with your tracking information - you will then be able to watch your box as it makes its way to you. You can expect your box to arrive within 3-5 working days of receiving your dispatch email from Birchbox and you should start to see updates on your tracking around 48 hours after you have received your dispatch email.
In total we ask that you allow 3-5 working days from receiving the email for your box to reach you. Below is an outline for each of the different tracking statuses you may see.
- Order Placed or We're expecting your parcel to arrive with us soon - this signifies the courier is waiting to receive your parcel from Birchbox.
- We've received your parcel - your parcel has left our warehouse and been passed to the courier to be processed for delivery.
- Your parcel is on its way to you today - the courier is due to deliver your parcel today.