We’ve had to change how we work in the last few months so that we can still get your box to you while keeping all of our teams safe.
These changes mean we can’t build and ship boxes at the same speed as before, so your box can take longer to reach you than previous months. We are building in smaller batches and shipping in smaller batches throughout the month - to ensure we can remain a Covid Secure workplace. We really appreciate your patience during this time!
All July boxes have now been shipped
As soon as your box has been shipped you will receive a dispatch email with tracking information. Additionally tracking will be loaded into your Account for you to keep an eye on your box as it makes its way to you. Once your box has been shipped it should reach you within 2- 5 working days.
If you're still waiting for your July box to please check the tracking information provided in your Account.
Thousands of boxes leave our warehouse every day so there’s a very good chance your box (if not received) if with the courier for delviery.
If you have any concerns about your July box - please ensure to provide us with:
- Birchbox Account Email Address
- Full Name
- Shipping Address
- Tracking Number if Known
Please note we are experiencing high levels of outreach at the moment and so it will take us a few days to get back to you. All emails will be responded to as soon as possible.
Follow us on Facebook and Instagram @BirchboxUK for more updates and keep an eye on your inbox for a dispatch email when your box has been prepared.